The fastest way to reach us
Email support@aiimagechanger.org.
We use one support address so account, payment, generation, privacy, and product questions reach the right place without making you choose the perfect category first.
What to include
Generation or upload issue
Include the email address on your account, the approximate time of the request, the selected model, and the task ID if one is visible in your activity history. Describe what happened, but do not email confidential source images unless we specifically ask for them.
Credits or payment
Include your account email, order number, payment provider, purchase date, and the credit pack you selected. Never send a full card number, password, authentication code, or private API key.
Privacy request
Use the subject line Privacy Request and tell us whether you are requesting access, correction, deletion, or another applicable right. Send the request from the email associated with your account when possible so we can verify it safely.
Abuse or rights concern
Tell us which content or activity is involved, where you encountered it, why you believe it violates a right or our policies, and how we can contact you. Include only information reasonably necessary to review the report.
Product feedback
Share the workflow you were trying to complete, what felt unclear, and what outcome would have been more useful. Specific examples help us prioritize improvements.
Response expectations
We aim to acknowledge ordinary support messages within two business days. Payment, security, privacy, and abuse reports may require additional verification or investigation before they can be resolved.
AI Image Changer is an online service. We do not currently offer phone or live-chat support, and we will never ask for your password or full payment-card details by email.
Before contacting support
- Check that your reference image finished uploading;
- Confirm that your prompt is under the editor limit;
- Review your remaining credit balance;
- Look for the task in Activity → AI Tasks; and
- Retry only after a failed task has finished, so you do not create duplicate charges.
You can also review our About page, Privacy Policy, Terms of Service, and Pricing.